Privacy Policy

1. Introduction

Tech N Connect ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.tncsolutions.net and use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

• 2.1. Personal Data

  • We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes personally identifiable information such as your name, email address, password, payment details (including credit card information), and other personal profile details. Additionally, we collect comments, feedback, product reviews, and recommendations you provide.

• 2.2. Derivative Data

  • Our servers automatically collect information when you access the website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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3. How We Collect Information

When you conduct a transaction on our website, as part of the process, we collect personal information you provide such as your name, address, and email address. This information is used for the specific reasons stated in this policy.

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4. Why We Collect Personal Information

We collect Non-personal and Personal Information for the following purposes:

• To provide and operate our services.

• To provide our users with ongoing customer assistance and technical support.

• To contact our visitors and users with general or personalized service-related notices and promotional messages.

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

• To comply with any applicable laws and regulations.

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5. How We Store, Use, Share, and Disclose Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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6. How We Communicate with Site Visitors

We may contact you to notify you regarding your account, troubleshoot problems with your account, resolve a dispute, collect fees or monies owed, poll your opinions through surveys or questionnaires, send updates about our company, or as otherwise necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

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7. How We Use Cookies and Other Tracking Tools

We use cookies and other tracking tools to enhance your experience on our website hosted by Wix. Cookies are small data files stored on your device when you visit a website. They help us understand how you interact with our website and improve our services. Here's how we use these tools:

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Types of Cookies We Use:

• Essential Cookies: Necessary for the basic functionality of our website. They enable core features such as security, network management, and accessibility.

• Analytical and Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. This data allows us to improve our website's performance and user experience.

• Functionality Cookies: Allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

• Targeting and Advertising Cookies: Used to deliver advertisements relevant to you and your interests and help measure the effectiveness of our advertising campaigns.

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Other Tracking Tools:

• Web Beacons: We may use web beacons (also known as pixel tags or clear GIFs) on our website and in our emails to help us understand how you interact with our content and measure the success of our marketing campaigns.

• Google Analytics: We use Google Analytics to collect information about how visitors use our site. Google Analytics uses cookies to gather information and generate reports about website usage without identifying individual visitors.

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How We Use Collected Information:

• Improving Our Website: By analyzing data from cookies and tracking tools, we can identify areas of our website that need improvement and enhance the overall user experience.

• Personalizing Your Experience: Cookies help us remember your preferences and customize your experience on our website.

• Marketing and Advertising: We use the information collected to show you relevant advertisements and track the effectiveness of our marketing campaigns.

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Managing Cookies: You can control and manage cookies in various ways. Most browsers allow you to accept or reject cookies, delete cookies already set, and set preferences for certain websites. Please note that disabling cookies may affect your ability to use some features of our website.

 

For more detailed information about managing cookies, you can refer to your browser's help documentation.

By using our website, you consent to our use of cookies and other tracking tools as described in this policy. If you have any questions about our use of cookies, please contact us at info@tncsolutions.net.

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8. How Site Visitors Can Withdraw Their Consent

If you don’t want us to process your data anymore, please contact us at info@tncsolutions.net.

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9. Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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10. Contact Information & Miscellaneous Questions

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at info@tncsolutions.net.